The transition with The Swan Practice
Following our announcement earlier in July, concerning the joining of The Swan Practice and Verney Close Surgery, we are now able to inform you of how this may affect you - our patients, after our systems merge, during the weekend of 8th October.
To request an appointment please continue to telephone the branch where you wish to attend:
North End, Buckingham
Verney Close Surgery
To meet your request, you may be offered an appointment at one of the other branches. This is your choice and if you opt not to, then the receptionist will offer you an alternative time at the branch of your choice.
Generally, the doctors will continue seeing patients at their usual branch. There may be times when they will need to relocate to one of the other branches. On these occasions you will have the opportunity of choosing whether you wish to be seen at the other location by your doctor or be seen at your preferred site by another doctor.
Online Services – Patient Access
Our online appointment booking will serve all 3 branches; therefore providing additional choice of doctors and locations.
Until the merge...
Unfortunately Verney Close Surgery will not be accepting new registrations from 1st July until the database merge is complete in October 2016. For more information and to register please visit : http://www.theswanpractice.co.uk/
You can still access other online services to make appointments and order repeat prescriptions through our website until changes are announced.
Due to our computer system merging, Patient Access will be unavailable from Wednesday 5th October. Online appointment booking, ordering repeat prescriptions and access to online test results and medical records will not be available. Please ensure you submit your next prescription request in time to account for this or use the paper request slip at the surgery. For details on how to re-register for this access, please see our 'Online Services' page.
Our apologies for this inconvenience and thank you for your understanding.
The Partners of The Swan and Verney Close Surgery are committed to improving and expanding healthcare services for all of our patients. There will be new GP's starting in the summer who will work across all sites and this will be beneficial to us all. In time we envisage a greater choice for patients, ability to receive care across all sites and more choice and access to your health care providers.
Questions and Answers
Swan Practice Letter for all Patients
If you have any concerns or questions you can use the feedback function, or call the number on your letter and speak with the Patient Advice and Liaison Service on 0800 328 5640.
As well as booking appointments and requesting repeat prescriptions, we have now extended the elements of your clinical record that you can see online. You can see your vaccination history and allergies and if you complete the request form you will be able to view all of your test results online along with your latest consultations from the date you apply. This enables you to take greater control over your own health. Please go to the 'Online Services Quick Link' on the right hand side of this page for more information and to sign up.
Access & Parking
The surgery has wheelchair access to the building and an adapted toilet for patients' use. We also have a disabled parking bay which is clearly marked.
Limited parking is available. Therefore we respectfully request that you only use the patient parking bays for the duration of your visit to the surgery.
(Site updated 08/09/2016)